General Terms and Conditions

1. PURPOSE AND PHILOSOPHY

These General Terms and Conditions govern the booking of expedition design and execution services organized by Netsanet private Expeditions. Our philosophy is rooted in hand-crafted, exclusive, and flexible design, centered around private cultural immersion within our active destinations: Angola, the Comoro Islands, Madagascar, and Togo.

2. AIR MANAGEMENT SERVICE AND INTERNATIONAL FLIGHTS

As a general rule, the management and purchase of international air tickets are managed by the independent client, activating our promise of care and custody the exact moment the traveler sets foot in the destination airport. However, for clients seeking maximum comfort, we voluntarily offer our Premium Exclusive Air Logistics and Management Service. This service delegates the issuance, booking, and logistical optimization of international tickets to our airport expertise, subject to a fixed premium fee of €300 per booking.

3. THE NETSANET METHOD AND CONTROLLED IMPROVISATION

Our routes eschew rigid schedules dictated by a clock. Dynamic modification of the itinerary on the ground is accepted and anticipated due to weather conditions, muddy terrains, road closures, or unexpected local ceremonies. Any alteration to the route will be carried out prioritizing absolutely and irrevocably dual safety: both the safety of the client and the safety of the local hosting communities, without this constituting a breach of contract.

4. EXPEDITION CONDITIONS AND REMOTE ENVIRONMENTS

The client acknowledges and voluntarily accepts traveling to remote territories with limited infrastructure. Netsanet private Expeditions guarantees full coverage under all bonds, guarantees, and public liability insurance required by the laws of the Basque Government, operating with local guides of absolute trust. However, the traveler assumes the inherent nature of a cultural adventure expedition.